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I look for detail at hotels. This hotel had everything clicking perfectly. the room was immaculate, the breakfast was fresh and full and hot, and the attendants took great care to make sure we were satisfied. The manager of the hotel went above and beyond to make sure our stay was perfect. She let my wife check in early even though i had the reservation and credit card. the staff makes this hotel. Every single one of them from the room attendant to the breakfast attendant to the maintenance people to the front desk run around with a smile on their face like they want to be there. This is one of the best in the Best Western Chain.
All the times that we have stayed in Best Western Ocean City Hotel & Suites, our rooms have being excellent! Staff very friendly and helpful with providing information on local activities or ongoing events in the area. Breakfast area very clean and kitchen staff greets you with a smile! Walking distance to local restaurants and bars. Will always come and stay here over and over again!
Alexis and her staff were awesome! From the time I arrived I had nothing but top notch service! My room was great, having upgraded me to a newly renovated suite! My bed was comfy, the bathroom clean and TV's all worked find. My toilet clogged (my fault) and then quickly unclogged it for me! This hotel is right across the street from the beautiful beaches!! Includes full breakfast! Best coffee I ever had!!! Will definitely be back this summer!! 🙂
