Reviews

Every staff person we encountered was amazing. Front desk staff was great (man upon check-in and woman at check-out) and the cleaning staff were so nice and helpful. Our room was spotless when we checked in and the cleaning crew asked if we need additional supplies every time we saw them in the hallways.

We had excellent service at the front desk, rooms were enjoyable . Hope to have breakfast back after covid .

Comfort, cleanliness, extras such as fridge, blow dryer, soaps, towels. etc., roomy. Kind and friendly staff, parking.

Clean, friendly staff, convenient to shopping/dining, and just a nice play to stay.

Hotel is great and all the staff from the housekeeping, breakfast staff, maintenance and front desk go out of their way to talk to you and make sure everything is OK. It is nice to see the same people working there from year to year. That says something about how the employees are treated. Guess that is why we are planning to come back to this hotel for the 4th year in a row next year.

The staff was very friendly and helpful. The hotel was clean, and the beds were comfortable.

The room was comfortable and spacious. The bed linens, pillows, and towels were very clean. The breakfast was good; they had plenty of options and in general the hotel stuff helpful and professional.

I want to take a few minutes to say wow! We stayed at the hotel July 15-19 for a softball tournament. I am a clean freak I brought my own cleaning stuff, sheets and blankets. But I didn’t need to use them. Their team was staying on top of things keeping things spotless during this Covid. I was very nervous and concerned going there having a previous bad experience at it differently named hotel. So to see this was so nice. It was not just one person cleaning it was a team and to see what they did made me feel so comfortable about staying. If I asked for extra towels or anything They were right on top of it. The front desks people where amazing as well! breakfast started little later and we would leave early for our tournament and they would have bags ready to had to us. It was just a really nice Experience and I would definitely stay here again.

I booked here simply because of price, but I was impressed with how big the room was. I could have lived in it! The staff was real friendly and helpful. Additionally, everything I need was within easy walking distance. I will definitely stay here every time I visit in the future!

Great location on the strip. Close to food and drinks. The suite is spacious and clean! The front desk is very welcoming!

All the staff were friendly and willing to go the distance to make my stay memorable. Very friendly desk staff and service personnel. I like that the same personnel are here, year after year.

The manager was very helpful and pleasant. Gave us an upgrade since it was available. Great breakfast and we had a server there. She was awesome!

Nice staff. Clean and comfortable beds. Bagged breakfast items due to Covid was fine.

Front desk was very helpful and cleaning staff was top notch!

All staff members are always very friendly and make you feel right at home. They always go above and beyond to do or get what ever we need to make our stay at their hotel the best weekend ever.

Everything was great; the room, TV, bath jets, breakfast, and the distance to the beach.

Have stayed here many times and it’s always consistent. Clean rooms friendly staff with breakfast. Breakfast room is very comfortable enough space for everyone with good selections. Great access to the beach. Highly recommended.

This hotel was very reasonable, clean and quiet. The room was quite clean, with nice towels, coffee, a large refrigerator for a hotel room, a microwave, a nice granite countertop for food prep, a fold-out couch and coffee table.

Good amount of options and all the food served was very hot. The staff made sure everything was well maintained & fully stocked.

The Best Western was absolutely clean; the bed was comfortable; individual controlled thermostat was nice as the temperature fluctuated from needing heat at night and AC during the daytime; the staff friendly; the breakfasts were good and plentiful.

The HOT breakfast every morning was delicious. The beds are comfortable and the rooms are very spacious. I loved the front desk staff. They greeted us every time we walked by.

The staff was very friendly! Good variety of breakfast options available. Clean room and overall great place to stay in.

Very nice clean hotel. Very nice staff, which will do anything to keep you happy, nice views from rooms, short walk across the street to the beach!

Good place to stay. Comfortable rooms, decent breakfast. Very friendly staff. I would stay there again.

We continue to book our vacation at his particular hotel. Its very clean and tidy. The people are very cordial there. They serve a great breakfast. Its really fun...the folks there are just like family. We love to see them every year. Our family would totally recommend this Best Western.

I look for detail at hotels. This hotel had everything clicking perfectly. the room was immaculate, the breakfast was fresh and full and hot, and the attendants took great care to make sure we were satisfied. The manager of the hotel went above and beyond to make sure our stay was perfect. She let my wife check in early even though i had the reservation and credit card. the staff makes this hotel. Every single one of them from the room attendant to the breakfast attendant to the maintenance people to the front desk run around with a smile on their face like they want to be there. This is one of the best in the Best Western Chain.

All the times that we have stayed in Best Western Ocean City Hotel & Suites, our rooms have being excellent! Staff very friendly and helpful with providing information on local activities or ongoing events in the area. Breakfast area very clean and kitchen staff greets you with a smile! Walking distance to local restaurants and bars. Will always come and stay here over and over again!

All the times that we have stayed in Best Western Ocean City Hotel & Suites, our rooms have being excellent! Staff very friendly and helpful with providing information on local activities or ongoing events in the area. Breakfast area very clean and kitchen staff greets you with a smile! Walking distance to local restaurants and bars. Will always come and stay here over and over again!

Alexis and her staff were awesome! From the time I arrived I had nothing but top notch service! My room was great, having upgraded me to a newly renovated suite! My bed was comfy, the bathroom clean and TV's all worked find. My toilet clogged (my fault) and then quickly unclogged it for me! This hotel is right across the street from the beautiful beaches!! Includes full breakfast! Best coffee I ever had!!! Will definitely be back this summer!!

The hotel was excellent. The room was more than we expected. We were there for a conference and thoroughly enjoyed our stay. We will definitely be returning here for next years conference. Thank you..

The housekeeping staff was exceptional and the front desk people were helpful in suggesting places to go and see during our stay

Great place to stay in Ocean City. Very close to restaurants, bars and just a short walk across coastal highway to the beach. Perfect place to stay for Ocean City's St Patrick's day parade which runs right in front of the hotel. The front desk staff are very friendly. The rooms very spacious and clean. Definitely looking forward to staying again for next years St Patrick's day parade.

This hotel has helpful, friendly staff and offers excellent comfort for the price! Popular bars/restaurants within walking distance is a bonus! Close to bus stops and easy for uber to find! With the central location, you can't go wrong staying here!

Big rooms, free WiFi, and great breakfast included!!

Great midtown location. Staff was super friendly and breakfast was good.

No complaints. Everything was great; the room, TV, bath jets, breakfast, and the distance to the beach.

Courteous Staff. Clean. Spacious. Good breakfast lots of choices. Good location. Close to everything. Lots of parking

The rooms were were extremely clean. Staff was knowledgeable of events in the city. Will definitely book again at this hotel. The price was great (offseason). Pancakes were not homemade but nice variety of breakfast items.

Staff very friendly,comfortable bed, nice hot water for showering. Wi-Fi availability was a big bonus to access work systems.

The room was very nice and the beds very comfortable. Your staff were polite and friendly.

The staff were helpful and friendly! The location was fantastic! Even though we drove, we really did not need a car to get around since there were so many places within walking distance. Will definitely recommend to friends!

Staff was nice, bed was very comfortable and hotel is within walking distance to mid OC attractions.

The Best Western Hotel was a great deal for a great price. The staff were friendly and professional. It was a great location and within walking distances of shops and restaurants. The rooms were neat and beds comfortable. The continental breakfast was an extra perk. I would definitely recommend this for a nice get away at the beach.

Excellent customer service, as always! Grateful for another wonderful stay at this Best Western!

The room was very clean and large. We loved the separation between beds and living room area. There was a pull out sofa and 2 TVs. Which the kids loved! Everything was nearby great restaurants and brewery next door. The room smelled really clean and the staff was always walking the property tidying up. Breakfast bar was good too. They pulled out all the stops here. You get a great value for the money.

The staff was very friendly and accommodating!! The room was great for a family with a refrigerator and Microwave.

Clean, breakfast, and close to beach at a reasonable price!

Love this Best Western! Excellent staff! I always book my vacations here because of the amazing people who welcome me back every time!

Loved this hotel! Price was great! The room was very spacious and accommodating as well as the breakfast was delicious. The front desk staff girl, Payton, was a sweetheart. Answered any questions I had! Def would stay here anytime I'm back in the OC area and will recommend it to all my friends!

Had a lovely room big enough for 2 adults and 2 children..love the coffeepot in the room.Not on the Boardwalk but that might have been a good thing. Service was wonderful and free breakfast was a time saver and it was a good selection. Jacuzzi tub was nice also.

Excellent Hotel. Very helpful staff. Very convenient location. We came up to attend a wedding and the staff help us find every locations we needed to be and made great recommendations for things to do in between.

Upon arrival, we were greeted warmly by the gentleman at the front desk. The decor of the hotel was very nice, and our room was spacious and clean. We enjoyed a delicious continental breakfast, and I especially liked being able to choose the strength of the coffee. All of the members of the staff we encountered were pleasant, and I look forward to staying at this Best Western again.

We had a wonderful experience here. We were pulling a trailer and my husband had been stressing about parking. Well Ty made sure we were taken care of. He was very friendly! The rooms were clean and everything went above our expectations. Customer service by all staff was excellent, the price was great. Just a wonderful place to stay!

An excellent experience in all respects. Friendly, helpful staff; clean, spacious rooms; comfortable beds; wireless internet; breakfast room with lots of food choices. Conveniently located near the OC Convention Center.

We stayed in this hotel last weekend. The employees were very helpful in answering my questions and with check in/check out. The breakfast was very good and the lady who replenished the food was happy and very personable. I am always very anxious about cleanliness and I was impressed with how clean they kept the rooms (which is not easy in a beach hotel). I would definitely stay at this hotel again and would certainly recommend it to my friends.

Alexis and Bubba were amazing, we truly enjoyed our stay there. Alexis and Bubba are truly an asset to your staff. We just wanted to say Thank you and see you next year!!

I've stayed at this hotel several times. The rooms are clean and spacious. The staff are always super helpful and nice. Breakfast is great. It really is a great price for the size of the room in the off season.

The location was within walking distance of any kind of food you needed and any other accessories that were needed.

We just got back from a get away weekend the hotel was very clean and so was are room. Our room was very large it held to queen beds and a pull out sofa and you could still move around with out running in to anything or anyone. The breakfast was good my husband and several other guest that we talk to loved the pancake machine I was happy with my coffee and bagels with cream cheese. Everyone at the front desk were always helpful and were awesome to talk too they were always helping us with info om what do to do and places to go eat since it was off season and a lot of places were still closed, Price of the room were great. We will definitely go back. Also would recommend this to friends and family as a great and relaxing place to stay.

Nice comfortable room. Enjoyed free breakfast. Room was very clean and comfy.

The room was plenty spacious for our group and beds were comfy!